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Feisty Flags

300+ orders per day after implementation

Background

Feist Flags is a company that produces customized flags. Their current customer experience from ordering the product, paying the invoice and approving final design of the product is done via manual follow-ups. With 80 new orders per day and expecting the business to grow, making these stages work automatically was a mandatory and life changing demand for them.

The Results

Sales Studios have created an entire new system where there will be NO manual follow-ups. Their VAs will be able to invest all their time in the production of designs, and Feist flags already expects to handle over 300 designs per day.

The Process

SS automated the following:

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Invoicing

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Image proofing

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Design changes

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Invoice changes

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Missing information follow up

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Follow-ups for leads that didn’t pay the invoice

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Follow-ups for leads that didn’t take action

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Fulfilment

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Shipping Tracking- Notifications to the team about pending tasks

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Reports

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CRM

"They did a fantastic job with our CRM, organizing & automation"

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